Refund Policy – Elvirox World

We want you to be satisfied with your purchase. If you are not fully happy, please review our policy below.

1. Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase is required

2. Non-Returnable Items

We do not accept returns for:

• Used or damaged items (not due to our fault)
• Items without original packaging
• Clearance or final sale items

3. Refunds

Once we receive and inspect your return:

• We will notify you of approval or rejection
• If approved, your refund will be processed within 5–10 business days
• Refund will be sent to your original payment method

4. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again
• Contact your card provider or bank
• If still not received, contact us

5. Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us with proof (photo/video).

6. Shipping Costs

• Customers are responsible for return shipping costs
• Shipping fees are non-refundable

7. Order Cancellation

• Orders can be cancelled within 12 hours of placing the order
• After that, orders may already be processed and cannot be cancelled

8. Contact Us

For any questions, please contact us:

Email :